Refund Policy

At openmart, customer satisfaction is our priority. Please read our refund and return policy carefully before making a purchase.

Returns

We offer a 5-day return policy, which means you have 5 days from the date of receiving your item to request a return.

To be eligible for a return:

• The item must be unused, unworn, and in the same condition as received.
• Original tags and packaging must be intact.
• Receipt or proof of purchase is required.

Once the returned product is received by us, it will be inspected and the return request will be approved within 2 business days.

Refunds

We will notify you once we have received and inspected your return and inform you whether your refund has been approved.

If approved, the refund will be automatically credited to your original payment method within 10 business days.

Please note that processing times may vary depending on your bank or credit card provider, and it may take additional time for the refund to reflect in your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us using the details below.

Contact Us